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Frequently Asked Questions
Find answers to the most common questions about our products and services.
The product comes with a manufacturer warranty (check product details for duration).
Yes. Robot vacuum cleaners are designed to work on multiple surfaces, including tiles, marble, wooden floors, and low- to medium-pile carpets. The vacuum automatically adjusts suction based on the surface.
Yes, many robot vacuums come with a mopping feature. You can attach a water tank and mop pad to perform light wet cleaning on hard floors.
Robot vacuums use smart navigation systems such as sensors or laser (LiDAR) mapping to scan your home, avoid obstacles, and clean efficiently without missing spots.
No. Robot vacuum cleaners are equipped with cliff and edge sensors that detect stairs or drops, preventing them from falling.
Yes, filters, brushes, and accessories are available separately.
Empty the dustbin regularly and clean filters and brushes weekly.
You can contact customer support or raise a service request through the brand’s support channel.
Service availability depends on your location. Please check with customer support.
Customer support details are provided in the user manual and product listing.